Karen made the transition to counselling in 2018 after a career in marketing and event management. She has previously worked as a Telephone Crisis Support Worker for Lifeline Australia, with a focus on suicide prevention and assessing imminent risk. This includes support and referrals to help seekers experiencing traumatic life events, such as domestic violence. She was a member of the Lifeline Bushfire and Covid response teams. Karen also has a special interest in helping clients achieve the change in their life they are searching for. She is currently providing counselling services to a aged care facility and is studying a Master of Counselling.