This webinar will help its participants to understand the elements of effective communication, recognise others and self in communication interactions, manage and understand conflict, operate constructively, and have cooperative interactions that lead to a shared positive outcome in challenging situations.
Objective:
OPD Points: 5
Outline:
Content:
Presenter / Provider:
Jayne Ferguson
Presenter Qualifications:
Jayne Ferguson is the Centre Manager Ballarat at Relationships Australia Victoria (RAV), and a clinician, certified trainer/educator, presenter and clinical supervisor. She has worked in the community and government sector for 25 years and has been working at RAV for the past 15 years. She sees relationships as the cornerstone of life and has a passion for helping people have respectful, meaningful, and fulfilling relationships.
Contact:
- Training and Development Team
- (03) 8573 2222
- ravtraining@rav.org.au
Car Parking:
Disabled Parking:
Meals Included:
Meal Info:
