Description:
OPD Points: 5
Working With Emotions in Conflict (3 part webinar series)These three webinars provide you with a strong foundation for working with emotions in conflict.The first session reviews recent emotions research and bust some common myths about how emotions work.The second session explores how emotions impact on important processes in conflict, including perception and attention, memory, information processing and decision making.Part three covers emotion regulation and expression.You will learn how we can regulate our emotions, individually or with the support of others and discover a range of strategies for emotional regulation. You'll also explore why and how we express emotions, and identify the factors that determine whether an emotional expression is beneficial.
Key Learning Objectives / Outcomes:
Webinar 1: Recent Emotions Research and Some Myth Busting.Discover how recent research has changed our thinking about how emotions are constructed. We bust some myths about the reptile and mammalian brain, basic emotions and facial expressions, venting, and rational compared with emotional thought. Learn about the four elements of emotions and how we can work with them in conflict.Webinar 2: How Emotions Impact on Important Processes in ConflictDiscover how typical emotions impact on conflict situations and how they impact on people's behaviour. Learn how emotions can impact on important processes in conflict such as perception and attention, memory, information processing and decision making. Find out what it means to work with emotions in conflict.Webinar 3: Emotion Regulation and ExpressionLearn about how we can regulate our emotions, individually or with the support of others. Discover a range of strategies for emotional regulation and learn how and when each is most useful. Explore why and how we express emotions. Identify the factors that determine whether an emotional expression is beneficial.
Presenter / Provider:
Dr Samantha Hardy, The Conflict Management Academy
Presenter Qualifications:
Dr Samantha Hardy is the principal of Conflict Coaching International, and the Director and Lead Trainer for The Conflict Coaching Academy. She is an experienced mediator and conflict coach and the founder of the REAL Conflict Coaching Systemâ˘. She provides conflict support to managers and leaders across the world. She also provides professional development training, supervision and mentorship to mediators and coaches who work with clients in conflict.Sam has been accredited as a mediator under the Australian National Mediation Accreditation System and is a Certified Transformative Mediator by the US Institute of Conflict Transformation. She is a Certified Narrative Coach.In 2021 Sam was awarded the Australian Resolution Institute Award for Service to Dispute Resolution for her leadership and innovation in the field.She was also awarded 2022 Conflict Coach of the Year at the Australian Dispute Resolution Awards. Sam is a well known trainer and university educator, holding adjunct appointments at a number of universities in Australia, Hong Kong, Singapore and the USA.Sam has also published widely in conflict resolution, including her books Dispute Resolution in Australia, Mediation for Lawyers and Conflict Coaching Fundamentals: Working with Conflict Stories.Â
