Charlene has extensive experience in helping clients with multiple and complex needs within the disability, mental health; child protection, primary and secondary school education settings; family violence; and criminal justice systems. She is an accredited counsellor with Carer Gateway and NDIS which provides government funded counselling sessions and psychosocial support. In addition, she is a qualified clinical supervisor with ACA and a member of the Monash University Criminal Justice Research Consortium and Crisis Intervention & Management Australasia (CIMA). To extend her clinical supervision knowledge she is undertaking her PhD with Monash University exploring the relationship between clinical supervision and practitioner skill development.