10 February 2026
The start of the year is a good time to review your ACA Member Portal and make sure your details are up to date. Your ACA Member Portal supports key features such as Find A Counsellor, private health fund applications and professional records, so keeping your information current is essential.
Find A Counsellor
One of the most important reasons to update your profile is visibility in the Find A Counsellor directory. If your profile is not set to visible or your details are incomplete, potential clients and referrers may not be able to find you. An up-to-date profile helps ensure your services are clearly represented.
To get the most out of your ACA Member Portal, start by checking that your Find A Counsellor profile is switched on.
Profile Features
Setting or updating your profile picture for Find A Counsellor is an important step in presenting yourself professionally. A clear, recent photo helps build trust and recognition, making it easier for clients to connect with you. Choose an image that feels approachable and it’s best to avoid casual selfies or heavily filtered images to maintain a professional impression. It doesn’t need to be a professional photo either – simply ask a friend or family member to take your photo against a simple background.
Selecting the languages you speak, and your areas of interest or practice is just as important. These details help people seeking support quickly identify whether you’re the right fit for their needs, particularly for clients looking for culturally responsive care or specific therapeutic approaches.
Your bio should be concise, clear and easy to scan. Short sentences or brief paragraphs work well, focusing on who you work with, what you specialise in and how you support clients. Including relevant keywords, such as presenting issues or preferred therapeutic approaches, helps improve search visibility while giving readers a quick, confident understanding of your practice.
Guide on updating your profile and ensuring you are visible on Find A Counsellor
Documentation
Recent upgrades to the website and Member Portal mean it is especially important to review any internal-facing information. You can use the portal to upload certificates such as insurance, first aid and police checks, and to view or upload your OPD and supervision records in one place.
Spending just a few minutes updating your ACA Member Portal helps ensure your professional presence is accurate, visible and ready for the year ahead.
For any assistance in updating your ACA Member Portal, the ACA Member Services Team are here to help - contact aca@theaca.net.au for further questions.
#Article#News