
Services
Registered Counsellor
Heidi Rickard
Languages Spoken:
- English
I’m an experienced, fully registered counsellor with a passion for supporting people and helping them find hope in life’s challenges. With over 20 years of experience in various healthcare roles, including nursing, I bring a depth of life understanding that enriches my counselling practice. I take a holistic, person-centred approach, offering compassionate care that honours every aspect of what makes us human. I truly believe that each life has value and meaning. I’m deeply interested in each person’s unique story—how they’ve been shaped by their family, culture, and environment—and how these experiences influence their present. This understanding allows me to see each individual as someone seeking genuine connection, sometimes needing to work through past experiences to move forward with clarity and confidence.
My approach to therapy is grounded in building trust and creating a safe space where clients feel heard, respected, and supported. My style is empathetic, collaborative, and integrative. I let clients take the lead in their own therapeutic journey, and I consider it a privilege to walk alongside them. Through careful listening and respectful curiosity, I offer insights and reflections that may be helpful. While my manner is warm and gentle, I am also willing to gently challenge when needed, knowing that growth often comes through stepping into the uncomfortable. I aim to empower clients to explore their goals, enhance their well-being, and make lasting, meaningful changes that lead to a more fulfilling life.
Relationships are particularly close to my heart. When working with couples, I help identify core challenges and patterns using a flexible framework that includes joint and individual sessions. I then tailor therapy to the couple’s specific needs. My approach draws on evidence-based modalities, especially Emotionally Focused Couples Therapy (EFCT) and the Gottman Method. Having completed Level 1 Gottman training and an EFCT externship, I am well equipped to help couples restore connection, rebuild trust, and strengthen their bond. Whether you are navigating life transitions, relationship challenges, or seeking deeper personal insight, I’m here to support you with warmth, respect, and genuine care.
Qualifications
Affiliations
ACA, PACFA, CCAA
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