Nicola is a registered counsellor with extensive experience working with young people across counselling, youth work and juvenile detention settings, and with older adults in crisis support. As an integrative counsellor, she draws on a variety of therapeutic modalities, including Cognitive Behavioural Therapy, Acceptance and Commitment Therapy, Narrative Therapy, Motivational Interviewing, and Dialectical Behavioural Therapy, tailored to the individual needs of each client.

Adopting a person-centred approach, Nicola prioritises following her clients' lead while ensuring that underlying goals are addressed, sometimes redirecting conversations to maintain progress. Her goal is to provide a safe, non-judgmental space for clients to explore their concerns, empowering them to overcome challenges, increase self-belief, and deepen self-understanding.