Description:
OPD Points: 5
Key Learning Objectives / Outcomes:
Part one reviews recent emotions research and busts some common myths about how emotions work.
Part two explores how emotions impact on important processes in conflict, including perception and attention, memory, information processing and decision making.
Part three covers emotion regulation and expression.
You will learn how we can regulate our emotions, individually or with the support of others and discover a range of strategies for emotional regulation. You’ll also explore why and how we express emotions and identify the factors that determine whether an emotional expression is beneficial.
Assessment:
Presenter / Provider:
Dr Samantha Hardy
Presenter Qualifications:
Sam holds a PhD in Law and Conflict Resolution, as well as other postgraduate qualifications in adult education.
Dr Samantha Hardy is the Director and Lead Trainer of the Conflict Management Academy. She is an experienced mediator and conflict coach and the founder of the REAL Conflict Coaching Systemâ„¢. She provides conflict support to managers and leaders across the world. She also provides professional development training, supervision and mentorship to mediators and coaches who work with clients in conflict.
Sam has been accredited as a mediator under the Australian National Mediation Accreditation System and is a Certified Transformative Mediator by the US Institute of Conflict Transformation. She is a Certified Narrative Coach.
In 2021 Sam was awarded the Australian Resolution Institute Award for Service to Dispute Resolution for her leadership and innovation in the field. She was also awarded 2022 Conflict Coach of the Year at the Australian Dispute Resolution Awards.
Sam holds a PhD in Law and Conflict Resolution, as well as other postgraduate qualifications in adult education.
Sam is a well known trainer and university educator, holding adjunct appointments at a number of universities in Australia, Hong Kong, Singapore and the USA.
Sam has also published widely in conflict resolution, including her books Dispute Resolution in Australia, Mediation for Lawyers and Conflict Coaching Fundamentals: Working with Conflict Stories.
Registration Instructions:
Register online and you will receive an email with your username and login to access the course content. If this email does not arrive within 5 minutes of registering, please check your spam/junk folders. If the email is not there, contact us at 0ffice@conflictmanagementacademy.com and we will send it directly to you.
