Description:
OPD Points: 5
Key Learning Objectives / Outcomes:
In the webinar you will: Review the reasons that you might want to know what another person is feeling. Explore the different sources of information we use to help us to assess another’s emotions. Evaluate how useful these are in telling us what others might be feeling.
This is a one-hour long webinar-on-demand. There is no assessment. The
audience is anyone, no particular level of education or any prerequisites
required. Participants will:
Review the reasons that you might want to know what another person is
feeling.
Explore the different sources of information we use to help us to assess
another’s emotions.
Evaluate how useful these are in telling us what others might be feeling.
Assessment:
Presenter / Provider:
Dr Samantha Hardy, The Conflict Management Academy
Presenter Qualifications:
Sam holds a PhD in Law and Conflict Resolution, as well as other postgraduate qualifications in adult education.
Dr Samantha Hardy is the Director and Lead Trainer and Coach for The Conflict Management Academy. She is an experienced mediator and conflict coach and the founder of the REAL Conflict Coaching System™. She provides conflict support to managers and leaders across the world. She also provides professional development training, supervision and mentorship to mediators and coaches who work with clients in conflict.
Sam has been accredited as a mediator under the Australian National Mediation Accreditation System and is a Certified Transformative Mediator by the US Institute of Conflict Transformation. She is a Certified Narrative Coach.
In 2021 Sam was awarded the Australian Resolution Institute Award for Service to Dispute Resolution for her leadership and innovation in the field. She was also awarded 2022 Conflict Coach of the Year at the Australian Dispute Resolution Awards.
Sam holds a PhD in Law and Conflict Resolution, as well as other postgraduate qualifications in adult education.
Sam is a well known trainer and university educator, holding adjunct appointments at a number of universities in Australia, Hong Kong, Singapore and the USA.
Sam has also published widely in conflict resolution, including her books Dispute Resolution in Australia, Mediation for Lawyers and Conflict Coaching Fundamentals: Working with Conflict Stories.
Registration Instructions:
Register online and you will receive an email with a username and login to access the course content. If this email doesn’t arrive within five minutes of registering, please check your spam/junk folder. If it’s not there, email us at office@conflictmanagementacademy.com and we will send it to you directly.
