Dawn has over 30 years’ experience working with a wide range of clients, covering issues such as relationships, grief, carers support, chronic pain, anxiety, and depression. In 2008, she wrote ‘Nothing Changes if Nothing Changes’, to demystify the counselling experience and reduce the confusion and often unbalanced relationship between therapist and client. Dawn wanted to place the information and opportunities where they belong – in the hands of the consumer. Fast forward to the year 2010, Dawn enrolled in a PhD, with the intent yet again to be a voice for those that had not been heard, to facilitate change in a complex legal and health area, stigmatised child death, highlighting the needs of traumatised families and the gaps in support. Little did Dawn realise then, that she herself was about to go down a deep dark tunnel, experiencing emotions of loss and grief, stigmatisation and desperation which reflected many similar signs to those identified in her doctorate research. Dawn lives with chronic pain and for 4 years between 2013 and 2017 she was hospitalized for over a year and basically house bound due to her chronic pain. Dawn supports many clients and carers who live with chronic pain and is determined to expand the conversation about the psychosocial gaps in support for those who have non disease related chronic pain. Hence, in 2020, Dawn released her book, Living with Chronic Pain – From OK to Despair and Finding my Way Back Again. And now, this course, to inform those that work with patients and clients with chronic pain, and other chronic conditions, to have sensitive insight from the other side so we can best support our clients.